Adam Wynns
You get what you tolerate.
There's no such thing as a minimum standard. Whatever you accept becomes the standard. Late shipments you let slide become your shipping policy. Excuses you let go become the culture.
Here's the thing. Nobody decides to have a sloppy business. They just tolerate one small thing at a time until that's what they have.
Pick one thing this week you've been letting slide. Fix it. Say it out loud. Then hold it.
In the end you get exactly what you deserve, because you get what you put up with.
What's one thing you've been tolerating that you know you shouldn't?
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