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Not Support Chat

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19 сентября 2026
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Hello, I have a serious issue with my NOT withdrawal. I paid the withdrawal fee (0.602 GRAM) on 18 September at 00:11. Transaction ID: dd3a26d6 But when I send /my_withdrawals, the bot says "No withdrawals history". This means my withdrawal request was never registered in the system. Also, I want to mention that the bot doesn't work for me directly in Telegram. I always have to open it through an external link as a Mini App. This might be the reason why my withdrawal wasn't registered. Please check what happened to my 179,064.37249375 NOT. My TON wallet address: UQAm1NhMfImL7S9OUX8OC6sE_Cvtz4I7PFHZfhTBkBCYImP2 Thank you.
20 сентября 2026
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Hello Support Team, I have a serious issue with my NOT withdrawal. I requested a withdrawal of 179,064.37249375 NOT to my TON wallet. I paid the withdrawal fee (0.602 GRAM) on 18 September at 00:11. Now more than 48 hours have passed, but my NOT tokens have not arrived. Also, when I send /my_withdrawals, the bot says "No withdrawals history". This means my withdrawal was never registered in the system. Transaction ID: dd3a26d6 My TON wallet address: UQAm1NhMfImL7S9OUX8OC6sE_Cvtz4I7PFHZfhTBkBCYImP2 Please check the status of my withdrawal. I need help. Thank you.
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Hello Admin, Thank you for your response. You said no fee is needed to withdraw from the original bot. But I paid 0.602 GRAM as a withdrawal fee on 18 September at 00:11. Transaction ID: dd3a26d6 I think I was using a scam bot. What should I do now? Is there any way to get my 179,064 NOT back? Can I recover the 0.602 GRAM I paid? My TON wallet address: UQAm1NhMfImL7S9OUX8OC6sE_Cvtz4I7PFHZfhTBkBCYImP2 Thank you.
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Hello Notcoin Support Team, I’m contacting you regarding a withdrawal of 34,583 NOT that I made to my TON wallet. It has now been 15 days, but the funds still haven’t been credited to my wallet. The withdrawal status is still showing as “Queued.” Withdrawal amount: 34,583 NOT Wallet address: UQDHzBJulnrSo2HrD0loLqD4UeO_PI1ZwtTVvcrJcyBuCBeK Could you please investigate this withdrawal and let me know why it is still queued after 15 days? Please confirm whether the withdrawal has actually been processed or if there is any issue preventing the funds from being sent to my wallet. I would appreciate your assistance in resolving this as soon as possible. Thank you.
21 сентября 2026
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