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BitMEX English

4 200 members
24 July 2026
I
no agent even checked or replied after days
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id 5916244901967081 and 966616
Hello Sun, our team has already provided the final update regarding your case via email under ticket #964595. Please refer to that email for the final decision. Please contact us via [email protected] for further inquiries regarding your case as we cannot discuss account-specific details in a public channel for security and privacy reasons. Thank you for your understanding.
BitMEX_ ChaseHello Sun, our team has already provided the final update regarding your case via email under ticket #964595. Please refer to that email for the final decision. Please contact us via [email protected] for further inquiries regarding your case as we cannot discuss account-specific details in a publi
I contacted again and got no reply how your final decision is disable accounts when you have sunset plan and want to close bitmex? what will happen when users like me who have disabled account with funds after bitmex sunset? what you doing is unfair and is like scam to keep users money
What is the purpose to keep my account disabled while have funds there and you want to close bitmex and do not allow me to withdraw my remaining btc? Its worse than FTX now
I'll share this experience everywhere if this issue cant solve by your team We have seen mexc and ftx and Its bitmex turn now to keep users funds by disable their account any legitmate platform will allow user to withdraw funds before close account at least but your platform disable account and do not allow to withdraw
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