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Could you please check the information for my order and provide a specific update on its status? #D38364388
I would like to understand the exact reason for the delay and why the resolution process is taking so long. The other party has been offline for more than 21 hours, and I have already submitted all requested evidence, including the payment receipt and a bank transfer video.
I would greatly appreciate a clear explanation and an update on when I can expect this issue to be resolved. Thank you for your assistance.