Crypto Bot Chat

Hello, I’m an active user of your wallet; I make everyday purchases and occasionally send transfers almost every day. Yesterday, when I tried to send a transfer, I noticed that my wallet had been suspended. I completed the verification process via camera and submitted my passport. After the verification was successful, I understand there’s still some kind of additional verification required. I contacted support via chat and provided the necessary information. When will I receive a response, and have I even received one yet? If it says that the waiting time may be extended, I’m willing to go through all the additional verifications and continue using your wallet since it’s convenient for me. Thank you in advance for your response; I look forward to hearing back from you.