21 June 2026
22 June 2026
Community Lead
МаркетологHi! How can I safely withdraw money to my card, and what should I consider when doing this on your platform?Hello. You can use 💠 P2P Market.
Please review the information – https://help.send.tg/en/articles/9819620-how-can-i-avoid-third-party-payments
Community Lead
ꜱᴘᴏᴏᴋʏWhy do i have this for 4 days?? Not a single answer from support team, and for our country there are big event tomorrow coming and this is my only moneyHello. Access may be suspended if the entered data requires additional verification in accordance with the internal AML/CFT policy (https://app.cr.bot/compliance-policy) This is a standard security measure.
This is most often due to:
- age or country of residence where the service is not available;
- the presence of additional accounts;
- the receipt of a deposit that has not passed AML verification.
The answer will come after reviewing the situation, please wait.
All situations are considered on an individual basis. Please do not duplicate information.
ReplyHello. Access may be suspended if the entered data requires additional verification in accordance with the internal AML/CFT policy (https://app.cr.bot/compliance-policy) This is a standard security measure.
This is most often due to:
- age or country of residence where the service is not available;
What do you mean? My GF got answer after 3hours by texting all day long, and now i am stuck 4 days ?? Isn’t this funny?
Community Lead
ꜱᴘᴏᴏᴋʏWhat do you mean? My GF got answer after 3hours by texting all day long, and now i am stuck 4 days ?? Isn’t this funny?Each case is reviewed individually in accordance with internal regulations. Please wait for your case to be reviewed.
23 June 2026
Community Lead
AlexHi, I need to do kyc, can I buy crypto without kyc? 👤 Verify your identity to continue trading
Many of your recent orders were canceled.
Please complete verification for security purposes to continue using 💠 P2P Market without restrictions.Welcome. Please follow the instructions in @CryptoBot. Verification is required to continue using the P2P Market.
dear @CryptoBotEnglish
I am unable to complete KYC because my phone number/country does not support your services. Furthermore, I cannot withdraw my BTC balance manually due to high mainnet transaction fees. I am applying for voluntary account closure and liquidation. Could the support team please assist me with manually transferring this asset out or waiving the transaction fees?
not available in my region
Community Lead
Tomdear @CryptoBotEnglish
I am unable to complete KYC because my phone number/country does not support your services. Furthermore, I cannot withdraw my BTC balance manually due to high mainnet transaction fees. I am applying for voluntary account closure and liquidation. Could the support team please#support Greetings. Chat is not used to resolve issues related to unsupported region.
Please wait for your case to be reviewed if you have contacted support.
Tomdear @CryptoBotEnglish
I am unable to complete KYC because my phone number/country does not support your services. Furthermore, I cannot withdraw my BTC balance manually due to high mainnet transaction fees. I am applying for voluntary account closure and liquidation. Could the support team please
⚠️ Our support staff will never write you a private message first. Beware of scammers.
Reply#support Greetings. Chat is not used to resolve issues related to unsupported region.
Please wait for your case to be reviewed if you have contacted support.
Thank you, dear. Could you please tell me how to contact human customer service? I keep encountering AI bot
Community Lead
TomThank you, dear. Could you please tell me how to contact human customer service? I keep encountering AI botAI Assistant will request information and forward it to support specialists. Please follow the instructions after describing the situation.
ReplyAI Assistant will request information and forward it to support specialists. Please follow the instructions after describing the situation.
I want to know how to switch from a robot to a human service.Can you help me give feedback?
Community Lead
TomI want to know how to switch from a robot to a human service.Can you help me give feedback?We've provided you with the details above, please follow them. Without following the instructions, you won't be able to escalate your request to support.
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💡 Toncoin is now renamed to Gram.
Its ticker has changed from TON to GRAM. You'll see the new name and updated icon in your 👛 wallet and across 🦋 Crypto Bot.
The coin itself was renamed – we've just updated how it's shown in the app. Nothing really changes for you: it's the same coin on the TON network.
• Your balance stays where it is;
• Your top-up addresses are the same;
• Top ups and transfers work as before;
• Fees haven't changed.
The new name and icon apply automatically – there's nothing you need to do.
🏝 If you accept payments via Crypto Pay, there's nothing to change in your integration either: in the API the coin's code stays TON, only its name has changed to Gram.
Open wallet: t.me/send/app
14.1K · id 1191264954💡 Toncoin is now renamed to Gram.
Its ticker has changed from TON to GRAM. You'll see the new name and updated icon in your 👛 wallet and across 🦋 Crypto Bot.
The coin itself was renamed – we've just updated how it's shown in the app. Nothing really changes for you: it's the same coin on the TON ne
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