18 June 2026
Community Lead
Raisi@CryptoTestnetBot Is this robot related to your collection?The coins in testnet have no value and are created solely for testing by developers. The main page of the bot states the following:
⚠️ This is the testnet version of @CryptoBot. Only test coins are used here.
Real bot: @send, @CryptoBot, @calc. ⚠️
Community Lead
SkibaHi! I'm Tim, founder of ORBIT — open-source recurring billing protocol on TON. Looking to connect with someone from the CryptoBot team regarding a potential integration partnership. Who's the right person to reach out to?Greetings. Please contact our support team.
ReplyThe coins in testnet have no value and are created solely for testing by developers. The main page of the bot states the following:
⚠️ This is the testnet version of @CryptoBot. Only test coins are used here.
Real bot: @send, @CryptoBot, @calc. ⚠️
I have inventory inside the test robot, are they withdrawable or real?
Community Lead
RaisiI have inventory inside the test robot, are they withdrawable or real?You replied to a message with an explanation. Please read it again.
Community Lead
vipproI received 5 USDT but I don't know where it is?Greetings. To withdraw coins, go to Crypto Pay - My Apps - App - Withdraw Coins.
ibrchWhy can't the deal be confirmed?
Technical specialists are already working on resolving the issue. We apologize for the inconvenience.
19 June 2026
Community Lead
Demetriusstill waiting updates from support bot about my situation.All requests are considered in the order of their queue.
Dear telegram crypto app support,
I hope you are doing well.
I’m writing to explain my issue regarding my account frozen currently I want to unlock.
Due to caused inconveniences, I’m losing all abilities to return salary to my staff members, and I’m risking to deal with losing all my employees and my company reputation.
It’s all under my responsibility
If it’s possible, I would like to get any suggestion to fix my problem regarding this issue.
Thank you so much for your time and consideration, I look forward to your response.
Best Regards,
Juliana
Community Lead
``sskkDear telegram crypto app support,
I hope you are doing well.
I’m writing to explain my issue regarding my account frozen currently I want to unlock.
Due to caused inconveniences, I’m losing all abilities to return salary to my staff members, and I’m risking to deal with losing all my employees and#support Greetings. Please contact us via support chat. Such checks are not performed via chat.
``sskkDear telegram crypto app support,
I hope you are doing well.
I’m writing to explain my issue regarding my account frozen currently I want to unlock.
Due to caused inconveniences, I’m losing all abilities to return salary to my staff members, and I’m risking to deal with losing all my employees and
⚠️ Our support staff will never write you a private message first. Beware of scammers.
Reply#support Greetings. Please contact us via support chat. Such checks are not performed via chat.
I haven't received any support for 3 days now
Community Lead
``sskkI haven't received any support for 3 days nowApplications are considered in order of priority in accordance with internal regulations.
ReplyAll requests are considered in the order of their queue.
my account was suspended due to my country number, and I need to withdraw the money within a few days, but I can't do so due to technical issues. I'm still waiting for support.
Community Lead
Demetriusmy account was suspended due to my country number, and I need to withdraw the money within a few days, but I can't do so due to technical issues. I'm still waiting for support.We provided you with the answer above. Please wait for a manual review of your case.