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Reports suggest physical GPU defects affecting RX 6800 and RX 6900 cards
Numerous reports from China suggest that AMD’s Navi 21 GPU, used in Radeon RX 6800 and RX 6900 graphics cards, may suffer from a physical defect that can lead to sudden failure. While similar claims have circulated in the past, a Chinese board partner has now shared images and statements pointing to recurring damage to the GPU die itself.
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This is the RMA manager from Xifeng. I’m aware that there has been a lot of skepticism online regarding our after-sales service, and it’s true that there have been cases where we did not handle things well. However, I want to make it clear that there has not been a single case where we refused warranty coverage due to a defective GPU core. In this regard, we have done our best to uphold the bottom line of GPU after-sales support.
Even with Navi 21 GPUs (the well-known RX 6800/6900 XT models that are prone to core bulging), despite many refusal cases from other brands, we replaced the GPU cores for users regardless of whether the issue was bulging or a short circuit. These defective cores are still stored in our warehouse. In fact, we receive GPUs with faulty cores for after-sales service on a daily basis.
Going forward, we plan to collaborate with another content creator to take some of these defective cores and turn them into commemorative items for a giveaway. Thank you all for your support.
Just another reason why some repair shops are reluctant to take damaged Radeon boards orders. Undervolt yours now anyway, and pray to dodge the bullet.
Sources:
https://wccftech.com/zephyr-confirms-numerous-reports-of-high-end-rx-6000-gpu-dies/