IrPython

Company Description: Alluxii is a software engineering company focused on building scalable platforms for startups and enterprises. The team specializes in cloud architecture, AI automation, and modern web platforms, delivering reliable and maintainable software solutions. Alluxii’s experience spans industries such as healthcare, education, finance, and hospitality, working on systems ranging from hotel booking platforms and data collection tools to AI-driven workflows with n8n and Make.com. Team members collaborate in a highly technical, problem-solving environment with a strong emphasis on quality, performance, and long-term maintainability. Role Description: As a Web Support Engineer at Alluxii, you will provide technical support and maintenance for web applications in a remote, contract role. You will monitor application health, troubleshoot issues, and resolve bugs across front-end and back-end components. You will collaborate with developers to analyze incidents, implement fixes, and deploy updates while maintaining documentation of issues and resolutions. You will assist with environment configuration, performance tuning, and integration support, and help improve support processes and tooling. You will communicate regularly with internal teams and stakeholders to ensure timely updates and stable, reliable web platforms. Qualifications: Strong skills in Web Development and Web Applications, with experience supporting production web systems. Proficiency in Front-End Development (e.g., HTML, CSS, JavaScript frameworks) for diagnosing and resolving UI and client-side issues. Proficiency in Back-End Web Development (e.g., APIs, databases, server-side frameworks) for debugging services and integrations. Solid foundation in Software Development practices, including version control, code review, testing, and CI/CD workflows. Experience with logging, monitoring, and alerting tools to identify and troubleshoot performance or reliability issues. Strong analytical and problem-solving skills, with the ability to independently investigate and resolve technical incidents. Clear written and verbal communication skills for working with distributed teams and documenting support activities. Experience with cloud platforms (e.g., AWS, GCP, Azure) and modern web architectures is strongly preferred. Prior experience in a support, SRE, or DevOps-related role is a plus. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience is preferred. ***Good English Skill is required.*** If you are interested in, please feel free to DM me.