Intl Celsius Creditors

PSA for Apple “Hide My Email” users with portal or email issues If you signed up to Celsius using Apple Hide My Email, this is likely why you’re having issues with the Claims Portal or missing recent emails. We all had to add a secondary email address for the distribution. Key points: If nothing has changed with your distribution setup or your secondary email, you will still receive your distribution. Distributions are sent using your secondary email linked to the distribution partner. The Claims Portal and general communications use your primary email, which for many Apple relay users is still the old Apple private relay address. So: Missing the info email or portal access does not mean you’ll miss the distribution. Updating your primary email is only needed for portal access and future general communications, not for the current distribution (assuming your secondary email is unchanged). If you want portal access and future comms to work properly, you’ll need to open a support ticket and update your primary email. This requires verification. Posting this as I’ve seen a few others with the same issue.