Community Lead
Arianatext not yet in the indexHello. This is an English-language chat.
Cashback is disabled and is not accrued at this time.
6 July 2026
7 July 2026
Community Lead
Replymessage unavailableGreetings. There's no way to expedite the review process.
12 days until what? If we're talking about the withdrawal period, they can reopen it. Don't worry.
This topic is experiencing high workload, every time.
Please do not duplicate information in the support chat. A response will be provided once the request is processed.
Replymessage unavailable
Please read our answer above again. The withdrawal may be reopened even if the deadline has expired.
8 July 2026
Community Lead
Smart Game ServicesФотографияYou returned the coins to the transaction sender's address.
This is the address of the wallet or service from which the coins were sent.
Hello, I’m an active user of your wallet; I make everyday purchases and occasionally send transfers almost every day. Yesterday, when I tried to send a transfer, I noticed that my wallet had been suspended. I completed the verification process via camera and submitted my passport. After the verification was successful, I understand there’s still some kind of additional verification required. I contacted support via chat and provided the necessary information. When will I receive a response, and have I even received one yet? If it says that the waiting time may be extended, I’m willing to go through all the additional verifications and continue using your wallet since it’s convenient for me. Thank you in advance for your response; I look forward to hearing back from you.
Community Lead
id 789383899Hello, I’m an active user of your wallet; I make everyday purchases and occasionally send transfers almost every day. Yesterday, when I tried to send a transfer, I noticed that my wallet had been suspended. I completed the verification process via camera and submitted my passport. After the verificaWelcome. Our support team will request your details to consider lifting restrictions and providing assistance.
Questions related to restrictions may require additional time to review and decision making.
Please do not duplicate information, you will be contacted after the initial verification.
Community Lead
Sunshine | AFK НЕ ПИСАТЬ!!!Is there any way to restore a crypto bot account if the Telegram account itself was stolen, even if you have your email and PIN code?#support Contact support, describe the situation and follow the steps.
Sunshine | AFK НЕ ПИСАТЬ!!!Is there any way to restore a crypto bot account if the Telegram account itself was stolen, even if you have your email and PIN code?
⚠️ Our support staff will never write you a private message first. Beware of scammers.
9 July 2026
10 July 2026
Фотография
click to show
click to show
🙂 Updated Transaction Processing Rules in 🦋 Crypto Bot.
We are gradually updating the way cryptocurrency transactions are processed and would like to explain in advance how these changes may affect our users.
Most deposits and withdrawals will continue to be processed as usual. However, certain transactions may be subject to additional review if they are associated with elevated risk.
In some cases, a transaction may be temporarily put on hold, and additional information about the account or transaction may be required.
❕ Please keep this in mind when making future transactions:
• do not send deposits from exchanges, platforms, or services that are subject to sanctions or restrictions;
• carefully check wallet addresses and counterparties;
• only use services and sources of funds that you trust.
These changes help protect our users and keep @send running smoothly.
19.1K · 11 July 2026
Greetings. I have previously contacted support but have not received a response. I currently lack access to my email and have forgotten my passcode. Consequently, I am unable to perform any actions regarding the funds in my account. Support indicated that the issue would be resolved within 24 hours; however, they have not provided assistance.
jeanGreetings. I have previously contacted support but have not received a response. I currently lack access to my email and have forgotten my passcode. Consequently, I am unable to perform any actions regarding the funds in my account. Support indicated that the issue would be resolved within 24 hours;
Greetings. The process cannot be accelerated. Please wait for the email change. There may be minor delays; you will receive a notification when the backup email has been changed.
13 July 2026
Alex ClauxHi! Is anyone else experiencing delayed USDT deposits on Solana today? My transaction has been confirmed on-chain for about 40 minutes, but my CryptoBot balance hasn't updated yet. Or is it normal?
#support Greetings. Please send the transaction link to the support chat.