Crypto Bot Chat

I need a link to the bug bounty program

#support Greetings. We currently don't have any active bug bounty programs with fixed conditions, but we may offer a reward for discovering vulnerabilities or issues, depending on the nature and severity of the matter after review. We'd be happy to learn more about your findings. Write to support.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

Ok ok

Hello, how quickly will the support team respond to me?

Greetings. You will receive a response in the order in which your request is received. Please wait for review.

Hello My account was mistakenly frozen due to an incorrect date of birth. While entering my details, I accidentally selected 2009 instead of the correct year, 2008. I have already successfully completed the official identity verification process using my real documents, which confirm my actual age (born in 2008). However, despite the successful document verification, my account remains frozen, and the automated system has not lifted the restriction. Could you please help me update the date of birth in my profile to the correct one and unfreeze my account? All the necessary documents have already been uploaded and verified in the system.

#support Greetings. Verification does not remove the freeze. Please contact support to review your issue.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

As requested, I have already completed the official identity verification process using my real documents, which confirm my actual age (born in 2008). The document verification was successful, but in reality, absolutely nothing has changed. My account remains frozen, and the automated system did not lift the restrictions. As of now, support has not helped me at all.

Please wait for your request to be reviewed.

Could you please let me know if there is a way to completely annul (delete) this account? Have there been similar cases before where a profile was deleted upon the user's request in such a situation? I either need to regain access or completely wipe my data to free up my email/phone number so I can create a new account with the correct information.

Please wait for review. It's not possible to reset your account. Our support team will review everything manually.

sorry i dont now

Yes

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Is there any human customer service available?

#support Welcome. After speaking with an AI assistant, your request will be transferred to a live specialist for review, if necessary. Requests are processed in the order they are received. Response time depends on the subject of the request and other factors.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

Thank you, I need to talk to human customer service

AI assistant is quite competent and able to help with some questions without human intervention. This somewhat frees up the support team from typical questions.

My support still doesn't answer (