Crypto Bot Chat

Hello, please help. I received a withdrawal to my wallet, the verification passed, but it says I’m under 18, even though according to my passport I’m already 18. My account is frozen. Please help resolve this issue soon.

#support Please contact support.

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Russian chat link pls

Hello everyone, coming back with an update. I still haven't received any reply in my private support ticket. It's been 5 days since I sent all the information again. The thing is, my case had already been resolved. The support team approved the recovery of the funds from my old account (which I no longer have access to). The only thing left was to transfer the balance to my current account. What happened is that only the small amount from the Wallet was transferred, but the main balance, which sits in an API Token inside the "My Apps" section, was not. That's the only pending action. When I tried to clarify this on my existing ticket, the bot restarted the whole process and asked me to submit all the information from scratch, even though I had already gone through the full verification months ago. Now I'm worried this restart might send me back to the end of the queue and take another 2 months to be reviewed. I'm not trying to skip anyone in line. I just hope someone can help make sure my ticket is treated as a continuation of an already-resolved case that only needs one final transfer, not as a new case from zero. @CryptoBotAngel10 @CryptoBotAngel11 Thanks for any help. 🙏

Greetings. Unfortunately, we cannot expedite the review process. Please wait for feedback from our support team. Each case is considered in accordance with the regulations in order of priority.

what i bot i have disposit 10$ and when i withdrawal its sent 4$

The commission for withdrawal in custodial services is determined by market conditions and infrastructure costs. The amount of the commission is set to maintain stable and fast transaction processing, as well as maintain the required level of liquidity. The commission does not depend on the withdrawal amount.

Is there a human being support in this chat or only AI?

Hello. Please describe your question to the AI assistant; they are knowledgeable and will forward it to a specialist if necessary.

I am in the UK and can’t complete verification to withdraw my balance. What are my other options?

If your withdrawal is subject to manual review, please provide this information to the AI assistant and also let know that you are from a region that is not supported.

Your AI assistant says that there is nothing he can help me with and live support won’t be able to override it too. Meaning I am being scammed irl

Follow the instructions above.

hi there is any support ?

#support Hello.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

Hello

#support @RockStarDoom, Greetings. This is an English-language chat, please adhere to the chat language. Please contact support.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

why i dont received money after p2p transaction?

As a buyer, coins will appear in your balance within 24 hours. If identity verification is not confirmed.

It cannot be faster? I made by passport verification.