«Dear Bitsgap Support, I asked a question concerning a serious issue on…»

Dear Bitsgap Support, I asked a question concerning a serious issue on the Bitsgap Website Chat. The Chat bot quickly stated, "Your conversation has been escalated to a human agent." I thought "Wonderful!" However, I have been patiently waiting for over 24 hours now. I even uploaded a file detailing my issue. No agent. No reply. Only silence. Issue: Binance.US is doing an update Sunday night and will cancel all open orders. I need to know if I need to do anything with my DCA bots in Bitsgap.

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