25 August 2026
27 August 2026
29 August 2026
id 7500799565Hi! I have a question.
Can the QFL bot on Bitsgap trade only the coins that I choose? Or does it choose the coins automatically, so I can't freely select which coins to trade?
Thank you
That bot still enters shitty altcoins and gets stuck deep. We've been asking for this for two years and they still haven't added coin selection, so it's guaranteed to lose in long term.
30 August 2026
Dear Bitsgap Support,
I asked a question concerning a serious issue on the Bitsgap Website Chat. The Chat bot quickly stated, "Your conversation has been escalated to a human agent." I thought "Wonderful!" However, I have been patiently waiting for over 24 hours now. I even uploaded a file detailing my issue. No agent. No reply. Only silence.
Issue: Binance.US is doing an update Sunday night and will cancel all open orders. I need to know if I need to do anything with my DCA bots in Bitsgap.
id 5395356343Dear Bitsgap Support,
I asked a question concerning a serious issue on the Bitsgap Website Chat. The Chat bot quickly stated, "Your conversation has been escalated to a human agent." I thought "Wonderful!" However, I have been patiently waiting for over 24 hours now. I even uploaded a file detai
Dear Peter,
We do understand how important it is to get a timely response. We apologize for the delay and truly appreciate your patience as our team is working through a high volume of requests.
We've already replied to your message, but I'll share it again here for your convenience.
As mentioned in the exchange's message, all your orders (including bot ones) will be canceled and will not be automatically restored. This could significantly affect your bots' operations, as they will lose their positions.
You have a couple of options to consider before the Binance US maintenance. You can choose to:
▪ close all your bots before the maintenance, which would allow you to either return all your coins or place a final order to secure your current trading results,
▪ leave everything as is. Please keep in mind that this option comes with some unpredictability. If you choose not to close the bots, they may attempt to close on their own, potentially encountering issues with "Insufficient funds." Additionally, the exchange’s actions during maintenance could lead to calculation errors in the bots or distort their algorithms. Anyway, once the downtime ends, there’s also a chance that the bots will automatically restore their orders or that you can assist them using the "Fix It" button.
Ultimately, it’s up to you to decide which option aligns best with your trading goals 🙌
id 7500799565Hi! I have a question.
Can the QFL bot on Bitsgap trade only the coins that I choose? Or does it choose the coins automatically, so I can't freely select which coins to trade?
Thank you
Hi Nn nnn and @tanilbandara,
I want to take a moment to share how our platform evolves. Devs update it every week, adding new features based on the feedback we receive from users and enhancing our algorithms. Implementing new features is a detailed process that involves discussions, coding, testing, and making improvements afterward. Given the number of ideas we receive, I am afraid it can take some time to roll out 1 change (not to mention the number of them we do weekly). Please know that our team is actively reviewing all suggestions, including yours.
While we haven't been able to implement your request just yet, I want you to know that it's on our radar. Currently, you can only filter pairs by listed Quote coins ❤️
OlgaHi Nn nnn and @tanilbandara,
I want to take a moment to share how our platform evolves. Devs update it every week, adding new features based on the feedback we receive from users and enhancing our algorithms. Implementing new features is a detailed process that involves discussions, coding, testin
Thank you for considering our suggestion.
I hope Bitsgap can make this feature as flexible as possible for users. We want to be able to choose exactly which coins the bot trades and decide how many coins we want to trade, especially for the QFL bot.
Thank you very much. I'm really looking forward to this update in the future
31 August 2026
11 September 2026
14 September 2026
id 6864105985Hello Bitsgap Support, I've already written several times that my 2FA access needs to be reset because I no longer have access to it. Please help! Regards, Peter
Hello Peter,
We took a look at our Support inbox and could not find any emails from your email address. However, we did notice a few chats opened in Guest mode that included your email address.
We’ve just sent an email, so please check your inbox when you can. Let us know if you received it 🙏 We look forward to hearing from you!
OlgaThank you 🤝
We eagerly await your response!
Hello
Sorry for bothering.
I was just wondering if there is need for YouTube promotion?
Who is right admin to talk about collaboration.
Thanks
Hello, I am the author of the TRADERS LIFE YouTube channel, and I would like to offer you a review.
on my channel - . Do you have a marketing department with whom you can discuss this proposal? @sup_bitsgap
15 September 2026
Hi @cryptomk4 and @CRYPTOBILAL578 ,
Kindly send your business proposals to [email protected]
As soon as dedicated colleagues are ready to collaborate and join your project, you will be contacted directly by email.
Jimmy23Kindly check Dm
Hi Jimmy,
Just a quick reminder: our admins and team members don’t communicate through private messages on Telegram. If you have any questions about the Bitsgap platform, please feel free to ask right here in the community. We're all here to help! 🙂
Jimmy23i am a youtubet and content creator
If you have a business proposal, please send the details to [email protected]