Cellframe Network World
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We are currently reviewing many of our processes. We're working to strengthen the security and infrastructure of the network, and we're also changing our approach to user interaction — we'll tell you more about that today.
So, we are updating how our technical support operates and moving user requests to an internal system. What does this mean?
🔘The Cellframe technical support groups:
https://t.me/cellframetechsupport
https://t.me/cellframe_support_ru
will transition to community spaces for informal communication and general technical questions, where Cellframe team members act as moderators.
🔘Individual technical inquiries should be submitted through a dedicated form on the Cellframe website:
https://cellframe.net/feedback-form/.
Further communication with our specialists will also take place on a private basis.
This approach will speed up issue resolution and make interaction between users and support specialists more comfortable and secure.
#cellframe_announcment
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