Crypto Bot Chat

Why has support been ignoring me for 2 days?

Greetings. Our support specialists will not ignore anyone. Each case is considered individually in accordance with internal regulations. Following the processing of this information, feedback will be provided.

USDT SOL deposit problem now?

#support Greetings. Delays may occur. Please send information via support chat.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

hi, i sent coins through the ton network to the specified address, but they shouldn't

#support Greetings. Please send your transaction details to our support chat.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

Hi , can i get my deposited money back to My address because it’s on hold

Please follow the instructions in @CryptoBot to return the deposit to the sender. Depending on the situation, the cryptocurrency can be returned immediately after Verification, in some cases manual verification by the security and compliance team will be required.

Hi how Can I finde The Apis or webhooks to integrate the crypto bot?

Greetings. https://help.send.tg/en/collections/10123210-crypto-pay

@CryptoBotAngel11 @CryptoBotAngel10 @CryptoBot hi guys, I've been texting to support since friday with no reply

Greetings. Each case is reviewed individually by the Safety and Compliance Department. Unfortunately, we are unable to expedite the review process. Timeframes vary for different situations.

Hello, my account has been freezing and support hasn’t replied for three days now Could you help me, please?

Greetings. Please do not duplicate information in the support chat, as this may slow down the process. Once the initial information is processed, support specialists will request verification information from you. Please wait.

It really took 3 days, but my case was resolved. All good. Thanks @CryptoBot So guys, who are in the same situation - just wait a bit

Hello, I have a question and hope you can help me understand if this is normal. After waiting about two months, support finally replied to my ticket and told me the funds would be credited to my balance within 72 hours. That was on July 30, and 5 days later nothing has arrived yet. I also got a notification that I have 14 days to withdraw my balance, so I'm a bit worried about the timing. Is this waiting time normal? Should I just be patient a bit longer, or would it be better to open a new ticket at this point? Thank you 🙏

Greetings. Please create a new request for review. Our support specialists will provide information on the current status.

Does cryptobot have problem? It gives me erorr 505

Hello. Please try changing your internet connection and rebooting your Mini App.

Hi,my account has been suspended for verification and my country is restricted and I cant withdraw my fund and Ai tells me t wait until your country be available again please help@admins

#support Hello. Explain to the assistant that withdrawal is unavailable and you can't complete verification due to a missing region. Then, provide the information to forward your request to support specialists.

⚠️ Our support staff will never write you a private message first. Beware of scammers.

Hello